3. COLLECTION AND USE OF PERSONAL INFORMATION
3.1 Account Information. In order to use the Services, Users may be required to have a valid BriefBid account to log in to the Platform (“Account”). When you register for the Services or create an Account, BriefBid collects your Account username and password in order to authenticate Your Account access and provide you with access to the Services. BriefBid also collects the following information (“Account Information”): full name, job title, company name, company description, company technical capabilities, business email address, business phone number, business address.
BriefBid uses the Account Information to: authenticate access to the Account and provide access to the Services; provide, operate, maintain and improve the Services; send technical notices, updates, security alerts and support and administrative messages; provide and deliver the Services and features you request, process and complete transactions, and send you related information, including confirmations and invoices; respond to comments, questions, and requests and provide customer service and support; communicate with you about services, features, surveys, newsletters, offers, promotions, contests and events, and provide other news or information about us and our select partners; investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities; personalize and improve the Services, and provide content, features, and/or advertisements that match your interests and preferences or otherwise customize your experience on the Platform; monitor and analyze trends, usage, and activities in connection with the Platform and for marketing or advertising purposes; link or combine with other information we receive from third parties to help understand your needs and provide you with better service; and enable you to communicate, collaborate, and share files with users you designate; and For other purposes about which we will notify you about and seek your consent.
3.2 Payment Information. If you conduct any transactions on the Platform, BriefBid will collect your company’s banking information in order to process transactions and withdraw transactions fees owed. Users may be required to provide photo identification or other Personal Information (and supporting documentation) to verify their identity in order to process a transaction using the Services.
3.3 Communications. You may opt in to receive our newsletters, marketing or promotional materials and other information that may be of interest to you. By opting into the newsletter, you hereby consent that we use your email address to contact you with newsletters. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
4. STORAGE LOCATION AND TRANSFER OF PERSONAL INFORMATION
BriefBid processes and stores its data, including Personal Information, on servers located in Canada and the United States. BriefBid also transfers data to the third-party service providers described in Section 5.1. By submitting Personal Information or otherwise using the Services, you agree to this transfer, storing or processing of your Personal Information in Canada and the United States. You acknowledge and agree that your Personal Information may be accessible to law enforcement and governmental agencies in Canada and the U.S. under lawful access regimes or court order.
5. DISCLOSURE OF PERSONAL INFORMATION WITH THIRD PARTIES
5.1 Service Providers and Business Partners. We may from time to time employ third parties to perform tasks on our behalf and we may need to share Account Information and other Personal Information with them to provide certain services. Unless we tell you differently, such third parties do not have any right to use the Personal Information we share with them beyond what is necessary for them to provide the tasks and services on our behalf. The third parties we currently engage includes third party companies and individuals employed by us to facilitate our services, including the provision of database management, payment processing and customer relationship management tools. In particular, BriefBid uses the following third-party service providers that process Personal Information on behalf of BriefBid: Google Cloud, Google Analytics, Heroku, Agile CRM Inc., Siteground and Quickbooks.
5.2 Business Transfers. If our business (or substantially all of our assets) are acquired by a third party, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be made available or otherwise transferred to the new controlling entity, where permitted under applicable law.
5.4 As required by law. We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. Further, we may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.
We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to: satisfy any applicable law, regulation, legal process or governmental request; enforce our contracts or user agreement, including investigation of potential violations hereof; and detect, prevent, or otherwise address fraud, security or technical issues.
The above may include exchanging information with other companies and organizations for fraud protection and spam/malware prevention. Notwithstanding the general terms of this policy, the collection, use, and disclosure of Personal Information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.
6. SYSTEM LOGS AND COOKIES
The Website uses “cookies” to collect information and improve our products and services. A cookie is a small data file that is stored on your device. Cookies cannot be used to see any other data on your computer, nor can they determine your e-mail address or identity. We may use “persistent cookies” to save your registration ID and login password for future logins to our service. We may use “session cookies” to enable certain features of our service, to better understand how you interact with our service and to monitor aggregate usage and web traffic routing on our service.
If you opt in to receive cookies, we use third-party ad companies such as Google Analytics for authentication purposes and to help track Website traffic and data performance. These third parties may place cookies on your computer and collect data about your online activities across websites or online services. You can change your browser options to stop accepting cookies or to prompt for your permission before accepting cookies. Choosing to decline cookies may affect your access to our products and services.
The Website may also use technologies such as beacons, scripts, and tags. These technologies may be used for analyzing trends, administering the website, tracking users’ movements around the website, and gathering demographic information about our user base as a whole. Various browsers may offer their own management tools for removing these types of tracking technologies.
Our third-party partners may employ cookies, images, and scripts that help them better manage content on our site. We do not tie the information gathered to any Personal Information.
8. RESIDENTS OF THE EUROPEAN ECONOMIC AREA (“EEA”)
We process personal information with User consent and as necessary to perform our contracts with Users. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. BriefBid aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information (known as “Personal Data” under the EU General Data Protection Regulation).
If you wish to be informed of the Personal Data we hold about you and if you want it to be removed from our systems, please contact us using the contact information set out below. Note that where we act as the data processor on behalf of our users, you will be required to contact the data controller directly to exercise your rights.
In certain circumstances, where we act as data controller, you have the following data protection
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your
Personal Data. For more information, please contact your local data protection authority in the
European Economic Area (EEA).
If you wish to exercise any of the rights set out above, please contact us using the contact details below.
You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it.
We may also contact you to ask you for further information in relation to your request to speed up our response.
9. INTERNATIONAL USERS
If you are visiting the Website or using the Services from outside of Canada, please note that you are agreeing to the transfer of your information to Canada and the United States and for it to be processed globally by our third-party service providers. By providing your information, you consent to any transfer and processing in accordance with this Policy.
10. ACCESS, CORRECTION AND ACCURACY
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances, and as permitted under law, we may not be able to make all relevant information available to you, such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up to date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.
12. ADDITIONAL INFORMATION
183 Bathurst Street, Suite 302
Toronto, Ontario, Canada